Beagle for Customer Fields.

Beagle keeps an eye on Customer Fields. When an order or refund comes in, it catches it and brings the context to your channel.

It can summarise it and draft the reply - then waits for your nod before anything is saved or sent.

Ask "what's the state of our orders?" and Beagle answers from Customer Fields and everything else it's connected to, in plain language.

Does Beagle integrate with Customer Fields?

Yes. Connect Customer Fields with OAuth and Beagle works with it from Slack and Microsoft Teams - reading what it needs, drafting the work, and asking before anything goes out.

What can Beagle do with Customer Fields?

Beagle watches Customer Fields for when an order or refund comes in, then summarise it and draft the reply. You can also just ask it questions about your orders in plain language.

Is the Customer Fields connection secure?

Every read is scoped to the teammate who asked - Beagle only sees what that person can already see in Customer Fields - and nothing is sent or saved until you approve it.

Do I need a separate automation tool?

No. Beagle is the teammate in the middle. You talk to it in plain language instead of building and maintaining Customer Fields workflows by hand.