Connect Customer Fields
to Twilio.
Beagle watches Customer Fields for when an order or refund comes in, ready to draft the reply in Twilio - and waiting for your nod before anything goes out.
See it work.
One thread: ask across Customer Fields and Twilio, and Beagle steps in on its own when something moves. The same conversation in Slack, Microsoft Teams, or over email.
@beagle what's the state of our orders?
- Read this week's orders in Customer Fields
- Flagged the two that changed since Monday
- The Twilio reply is drafted
Two orders need you today - both linked below with what changed. And the Twilio reply is drafted, one nod from going out.
An order or refund comes in - Beagle catches it in Customer Fields, pulls what matters, and drafts the reply in Twilio. It goes out when you nod, not before.
One teammate, both tools.
No zaps to build, no tabs to switch.
When an order or refund comes in
Beagle catches it in Customer Fields, pulls the context that matters, and is ready to draft the reply in Twilio. You review and approve in one tap.
Ask across both, in plain language
"What changed in Customer Fields this week?" Beagle answers from Customer Fields and Twilio together, in the channel, with the receipts attached.
Nothing fires without you
Beagle drafts the text and holds it for your nod. Correct it once and it remembers for next time.
Common questions.
Can Beagle connect Customer Fields and Twilio?
Yes. Connect both with OAuth and Beagle works across them from Slack or Microsoft Teams - reading Customer Fields, acting in Twilio, and asking before anything goes out.
Do I need Zapier or a separate automation tool?
No. Beagle is the teammate in the middle. You talk to it in plain language instead of building and maintaining a workflow.
Is the Customer Fields and Twilio connection secure?
Every read is scoped to the teammate who asked - Beagle only sees what that person can already see. Nothing is sent until you approve it.
Does it work in Microsoft Teams as well as Slack?
Yes. Beagle lives in both Slack and Microsoft Teams, so the Customer Fields-to-Twilio flow works wherever your team talks.
More connections.
