Drafts every support reply
Customer asks where their order is. Beagle pulls tracking, ETA, and carrier, drafts the reply in your brand voice.
For e-commerce teamsSupport at store hours,
Support at store hours,
not inbox hours.
Beagle drafts every reply, pulls the order from Shopify, and waits for your nod. Same volume, a third of the inbox load.
How Beagle helps.
Three things you can count on from day one.
Catches refund and return patterns
Three returns this week from the same SKU. Beagle flags it in #ops with the photos and the supplier thread.
Knows your catalog cold
Sizing, materials, restock dates. Beagle reads your Shopify, Notion product docs, and supplier emails, so the team doesn't have to.
Use cases.
The work Beagle is already doing in teams like yours.
Order status in one beat
Customer DMs about a missing package. Beagle pulls tracking, ETA, and carrier, drafts the reply with the right tone for your brand.
- 94% drafts accepted as-isOutcome
Returns flows on autopilot
Beagle validates the return window, issues the label via your returns app, and updates the customer record. The agent just nods.
- 12 min avg processingOutcome
Restock pings that beat the stockout
When inventory dips and search demand spikes, Beagle alerts the buyer with a recommended PO size and supplier lead time.
- 37% fewer stockoutsOutcome
Drop launches end to end
Beagle reads the launch brief, drafts the email, schedules the Klaviyo send, double-checks the SKU is live in Shopify.
- Launch cut 4 days to 1Outcome
“We hired Beagle on a Friday and on Monday support felt sustainable for the first time in a year.”
Plugged into your stack.
OAuth in, every read scoped to the teammate who asked.
Or, a different shape of work.
