Watches Re:amaze
Beagle keeps an eye on Re:amaze. When a ticket escalates or a VIP writes in, it catches it and brings the context to your channel.
Beagle puts Re:amaze to work from Slack and Microsoft Teams - reading what it needs, drafting the work, and waiting for your nod.
Re:amaze is a helpdesk and customer communications platform, helping eCommerce businesses deliver better support experiences with tools designed to boost sales and engagement.
With Re:amaze connected, from day one.
Beagle keeps an eye on Re:amaze. When a ticket escalates or a VIP writes in, it catches it and brings the context to your channel.
It can draft the reply and tag the owner - then waits for your nod before anything is saved or sent.
Ask "what's the state of our tickets?" and Beagle answers from Re:amaze and everything else it's connected to, in plain language.
One teammate across both tools. No zap to build.
Yes. Connect Re:amaze with OAuth and Beagle works with it from Slack and Microsoft Teams - reading what it needs, drafting the work, and asking before anything goes out.
Beagle watches Re:amaze for when a ticket escalates or a VIP writes in, then draft the reply and tag the owner. You can also just ask it questions about your tickets in plain language.
Every read is scoped to the teammate who asked - Beagle only sees what that person can already see in Re:amaze - and nothing is sent or saved until you approve it.
No. Beagle is the teammate in the middle. You talk to it in plain language instead of building and maintaining Re:amaze workflows by hand.
