Beagle for Re:amaze.
Beagle puts Re:amaze to work from Slack and Microsoft Teams - reading what it needs, drafting the work, and waiting for your nod.
Re:amaze is a helpdesk and customer communications platform, helping eCommerce businesses deliver better support experiences with tools designed to boost sales and engagement.
See it work.
One thread: ask about your Re:amaze in plain language, and Beagle steps in on its own when something moves. The same conversation in Slack, Microsoft Teams, or Gmail.
@beagle what's the state of our tickets?
- Read this week's tickets in Re:amaze
- Flagged the two that changed since Monday
- Drafted the next step, held for your nod
Two tickets need you today - both linked below with what changed. The next step is drafted, one nod from going out.
A ticket escalates or a VIP writes in - Beagle catches it in Re:amaze, pulls what matters, and is ready to draft the reply and tag the owner. It goes out when you nod, not before.
What Beagle does.
With Re:amaze connected, from day one.
Watches Re:amaze
Beagle keeps an eye on Re:amaze. When a ticket escalates or a VIP writes in, it catches it and brings the context to your channel.
Drafts the next step
It can draft the reply and tag the owner - then waits for your nod before anything is saved or sent.
Answers across your stack
Ask "what's the state of our tickets?" and Beagle answers from Re:amaze and everything else it's connected to, in plain language.
Connect Re:amaze to.
One teammate across both tools. No zap to build.
Common questions.
Does Beagle integrate with Re:amaze?
Yes. Connect Re:amaze with OAuth and Beagle works with it from Slack and Microsoft Teams - reading what it needs, drafting the work, and asking before anything goes out.
What can Beagle do with Re:amaze?
Beagle watches Re:amaze for when a ticket escalates or a VIP writes in and is ready to draft the reply and tag the owner. You can also just ask it questions about your tickets in plain language.
Is the Re:amaze connection secure?
Every read is scoped to the teammate who asked - Beagle only sees what that person can already see in Re:amaze - and nothing is sent or saved until you approve it.
Do I need a separate automation tool?
No. Beagle is the teammate in the middle. You talk to it in plain language instead of building and maintaining Re:amaze workflows by hand.
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