Beagle puts Hiver for Gmail to work from Slack and Microsoft Teams - reading what it needs, drafting the work, and waiting for your nod.
AI-powered customer service platform
One thread: ask about your Hiver for Gmail in plain language, and Beagle steps in on its own when something moves. The same conversation in Slack, Microsoft Teams, or Gmail.
@beagle what's the state of our tickets?
Two tickets need you today - both linked below with what changed. The next step is drafted, one nod from going out.
A ticket escalates or a VIP writes in - Beagle catches it in Hiver for Gmail, pulls what matters, and is ready to draft the reply and tag the owner. It goes out when you nod, not before.
With Hiver for Gmail connected, from day one.
Beagle keeps an eye on Hiver for Gmail. When a ticket escalates or a VIP writes in, it catches it and brings the context to your channel.
It can draft the reply and tag the owner - then waits for your nod before anything is saved or sent.
Ask "what's the state of our tickets?" and Beagle answers from Hiver for Gmail and everything else it's connected to, in plain language.
One teammate across both tools. No zap to build.
Yes. Connect Hiver for Gmail with OAuth and Beagle works with it from Slack and Microsoft Teams - reading what it needs, drafting the work, and asking before anything goes out.
Beagle watches Hiver for Gmail for when a ticket escalates or a VIP writes in and is ready to draft the reply and tag the owner. You can also just ask it questions about your tickets in plain language.
Every read is scoped to the teammate who asked - Beagle only sees what that person can already see in Hiver for Gmail - and nothing is sent or saved until you approve it.
No. Beagle is the teammate in the middle. You talk to it in plain language instead of building and maintaining Hiver for Gmail workflows by hand.
