When a ticket escalates or a VIP writes in
Beagle catches it in Zendesk, pulls the context that matters, and ping the owner and recap the change in GitLab. You review and approve in one tap.
Connect with Beagle
Connect Zendesk
Connect Zendesk
to GitLab.
Beagle watches Zendesk for when a ticket escalates or a VIP writes in, then ping the owner and recap the change in GitLab - and waits for your nod before anything goes out.
How it works.
One teammate across both tools. No zaps to build, no tabs to switch.
Ask across both, in plain language
"What changed in Zendesk this week?" Beagle answers from Zendesk and GitLab together, in the channel, with the receipts attached.
Nothing fires without you
Beagle drafts the merge request and holds it for your nod. Correct it once and it remembers for next time.
Common questions.
Can Beagle connect Zendesk and GitLab?
Yes. Connect both with OAuth and Beagle works across them from Slack or Microsoft Teams - reading Zendesk, acting in GitLab, and asking before anything goes out.
Do I need Zapier or a separate automation tool?
No. Beagle is the teammate in the middle. You talk to it in plain language instead of building and maintaining a workflow.
Is the Zendesk and GitLab connection secure?
Every read is scoped to the teammate who asked - Beagle only sees what that person can already see. Nothing is sent until you approve it.
Does it work in Microsoft Teams as well as Slack?
Yes. Beagle lives in both Slack and Microsoft Teams, so the Zendesk-to-GitLab flow works wherever your team talks.
More connections.
