Connect Zendesk
to GitLab.
Beagle watches Zendesk for when a ticket escalates or a VIP writes in, ready to ping the owner and recap the change in GitLab - and waiting for your nod before anything goes out.
See it work.
One thread: ask across Zendesk and GitLab, and Beagle steps in on its own when something moves. The same conversation in Slack, Microsoft Teams, or over email.
@beagle what's the state of our tickets?
- Read this week's tickets in Zendesk
- Flagged the two that changed since Monday
- The GitLab entry is staged
Two tickets need you today - both linked below with what changed. And the GitLab entry is staged, one nod from going out.
A ticket escalates or a VIP writes in - Beagle catches it in Zendesk, pulls what matters, and stages the entry in GitLab. It goes out when you nod, not before.
One teammate, both tools.
No zaps to build, no tabs to switch.
When a ticket escalates or a VIP writes in
Beagle catches it in Zendesk, pulls the context that matters, and is ready to ping the owner and recap the change in GitLab. You review and approve in one tap.
Ask across both, in plain language
"What changed in Zendesk this week?" Beagle answers from Zendesk and GitLab together, in the channel, with the receipts attached.
Nothing fires without you
Beagle drafts the merge request and holds it for your nod. Correct it once and it remembers for next time.
Common questions.
Can Beagle connect Zendesk and GitLab?
Yes. Connect both with OAuth and Beagle works across them from Slack or Microsoft Teams - reading Zendesk, acting in GitLab, and asking before anything goes out.
Do I need Zapier or a separate automation tool?
No. Beagle is the teammate in the middle. You talk to it in plain language instead of building and maintaining a workflow.
Is the Zendesk and GitLab connection secure?
Every read is scoped to the teammate who asked - Beagle only sees what that person can already see. Nothing is sent until you approve it.
Does it work in Microsoft Teams as well as Slack?
Yes. Beagle lives in both Slack and Microsoft Teams, so the Zendesk-to-GitLab flow works wherever your team talks.
More connections.
