When a ticket escalates or a VIP writes in
Beagle catches it in LiveAgent, pulls the context that matters, and draft the reply for your nod in Microsoft Outlook. You review and approve in one tap.
Connect with Beagle
Connect LiveAgent
Connect LiveAgent
to Microsoft Outlook.
Beagle watches LiveAgent for when a ticket escalates or a VIP writes in, then draft the reply for your nod in Microsoft Outlook - and waits for your nod before anything goes out.
How it works.
One teammate across both tools. No zaps to build, no tabs to switch.
Ask across both, in plain language
"What changed in LiveAgent this week?" Beagle answers from LiveAgent and Microsoft Outlook together, in the channel, with the receipts attached.
Nothing fires without you
Beagle drafts the email and holds it for your nod. Correct it once and it remembers for next time.
Common questions.
Can Beagle connect LiveAgent and Microsoft Outlook?
Yes. Connect both with OAuth and Beagle works across them from Slack or Microsoft Teams - reading LiveAgent, acting in Microsoft Outlook, and asking before anything goes out.
Do I need Zapier or a separate automation tool?
No. Beagle is the teammate in the middle. You talk to it in plain language instead of building and maintaining a workflow.
Is the LiveAgent and Microsoft Outlook connection secure?
Every read is scoped to the teammate who asked - Beagle only sees what that person can already see. Nothing is sent until you approve it.
Does it work in Microsoft Teams as well as Slack?
Yes. Beagle lives in both Slack and Microsoft Teams, so the LiveAgent-to-Microsoft Outlook flow works wherever your team talks.
More connections.
