Connect Hiver Omni
to Discord.
Beagle watches Hiver Omni for when a ticket escalates or a VIP writes in, ready to post it to the right channel in Discord - and waiting for your nod before anything goes out.
See it work.
One thread: ask across Hiver Omni and Discord, and Beagle steps in on its own when something moves. The same conversation in Slack, Microsoft Teams, or over email.
@beagle what's the state of our tickets?
- Read this week's tickets in Hiver Omni
- Flagged the two that changed since Monday
- The Discord recap is drafted
Two tickets need you today - both linked below with what changed. And the Discord recap is drafted, one nod from going out.
A ticket escalates or a VIP writes in - Beagle catches it in Hiver Omni, pulls what matters, and drafts the recap for Discord. It goes out when you nod, not before.
One teammate, both tools.
No zaps to build, no tabs to switch.
When a ticket escalates or a VIP writes in
Beagle catches it in Hiver Omni, pulls the context that matters, and is ready to post it to the right channel in Discord. You review and approve in one tap.
Ask across both, in plain language
"What changed in Hiver Omni this week?" Beagle answers from Hiver Omni and Discord together, in the channel, with the receipts attached.
Nothing fires without you
Beagle drafts the message and holds it for your nod. Correct it once and it remembers for next time.
Common questions.
Can Beagle connect Hiver Omni and Discord?
Yes. Connect both with OAuth and Beagle works across them from Slack or Microsoft Teams - reading Hiver Omni, acting in Discord, and asking before anything goes out.
Do I need Zapier or a separate automation tool?
No. Beagle is the teammate in the middle. You talk to it in plain language instead of building and maintaining a workflow.
Is the Hiver Omni and Discord connection secure?
Every read is scoped to the teammate who asked - Beagle only sees what that person can already see. Nothing is sent until you approve it.
Does it work in Microsoft Teams as well as Slack?
Yes. Beagle lives in both Slack and Microsoft Teams, so the Hiver Omni-to-Discord flow works wherever your team talks.
More connections.
