When a ticket escalates or a VIP writes in
Beagle catches it in Freshchat, pulls the context that matters, and post it to the right channel in Slack. You review and approve in one tap.
Connect with Beagle
Connect Freshchat
Connect Freshchat
to Slack.
Beagle watches Freshchat for when a ticket escalates or a VIP writes in, then post it to the right channel in Slack - and waits for your nod before anything goes out.
How it works.
One teammate across both tools. No zaps to build, no tabs to switch.
Ask across both, in plain language
"What changed in Freshchat this week?" Beagle answers from Freshchat and Slack together, in the channel, with the receipts attached.
Nothing fires without you
Beagle drafts the message and holds it for your nod. Correct it once and it remembers for next time.
Common questions.
Can Beagle connect Freshchat and Slack?
Yes. Connect both with OAuth and Beagle works across them from Slack or Microsoft Teams - reading Freshchat, acting in Slack, and asking before anything goes out.
Do I need Zapier or a separate automation tool?
No. Beagle is the teammate in the middle. You talk to it in plain language instead of building and maintaining a workflow.
Is the Freshchat and Slack connection secure?
Every read is scoped to the teammate who asked - Beagle only sees what that person can already see. Nothing is sent until you approve it.
Does it work in Microsoft Teams as well as Slack?
Yes. Beagle lives in both Slack and Microsoft Teams, so the Freshchat-to-Slack flow works wherever your team talks.
More connections.
